Services
Tankless install, descaling, repair, and replacement. We size it right the first time and keep it running for the next 20 years.
About This Service
Tankless water heaters are great when they're sized and maintained correctly — and frustrating when they're not. We install new tankless units, service existing ones, descale heat exchangers, troubleshoot error codes, and replace units that have reached end of life. Most tankless issues we see in Fort Worth come down to two things: scale buildup from hard water and improperly sized units from the original install.
What We Do
Sizing based on simultaneous fixture demand, gas line sizing, venting (concentric or two-pipe PVC), condensate drainage, and recirculation if needed.
Hard Tarrant County water leaves scale inside the heat exchanger. Annual descaling keeps the unit efficient and prevents premature failure.
11, 12, 79, P1, LC — every brand has its own codes. We read them, diagnose the actual issue, and quote the repair.
Common issue on units 5+ years old — won't fire reliably, intermittent operation.
Standard wear parts. Affordable to replace when caught early.
Improper venting causes shutdowns and short cycling. We verify pitch, length, and termination clearances.
Add a dedicated recirculation loop or a built-in pump so you don't wait for hot water at distant fixtures.
When repair doesn't pencil out, we replace with a properly-sized unit from Rinnai, Navien, Noritz, or similar.
Why Paloma
Most tankless headaches start with a unit sized to a marketing brochure instead of the actual house. We measure GPM demand and BTU requirement before recommending a model.
Fort Worth water is hard. We treat descaling like brake-pad maintenance — it's required, not optional. We'll set up a schedule.
Tankless isn't right for every home. If your gas line can't support it or your usage doesn't justify the upfront cost, we'll tell you.
From A Real Customer
"I called Paloma and in no less than 30 minutes the General Manager had a crew member come to my mom's house to turn the water back on. They are the best in the business — you can tell they take care of their clients."
— Joe A.
5-star Google review · Water heater install & follow-up service
Honest Pricing
We come out, diagnose the actual problem, and give you a clear written bid before any work starts. If you accept the bid, the $99 fee goes away. If you don't, it covers our trip — no obligation, no high-pressure pitch.
Past 40 miles from our Fort Worth shop, the diagnostic fee is $120 (same "waived if booked" policy).
FAQ
Call during business hours and we'll get you on the schedule the same day whenever we can.
Monday–Friday · 8 AM – 5 PM · Fort Worth, TX